For Crunch front desks
Every shift
closes clean.
Drawer counts, retail sales, PT intros, and shift notes in one place. Logged in seconds, emailed in one tap.
- Piloted at Crunch Fitness Schenectady, NY
- Runs next to your member system
- Live by your next shift
Treadmill 12 belt slipping. Sign is up.
Member called about a freeze. GM to call back.
One tool per line on the receipt
Four tools. One close-out.
Staff use them during the shift. Managers get the numbers at close, without chasing anyone.
DRAWER
Count bills, not math
Enter how many of each bill and coin. The total updates as you type. Email the count to a manager when you close.
RETAIL
Know what sells
Log a sale or return in one tap. Stock counts update on their own. See top sellers by day and by product.
PT INTROS
Every intro gets an outcome
Book the intro and the trainer gets a text or email. They open a private link and log whether the member bought training.
NOTES
Hand-offs that land
Write shift notes in a minute: maintenance, member issues, anything the next shift needs. Email the day's notes in one tap.
How a pilot works
Try it at one club for 30 days.
Day 1
Set up
We add your products, trainers, and managers. Your desk is live by the next shift.
Weeks 1–4
Run it
Staff use it every shift. Managers get drawer counts and notes by email.
Day 30
Decide
Review drawer variance, retail sales, and PT outcomes. Keep it or walk away.
FAQ
Questions
Who built this?
A former Crunch staffer who worked the front desk and wanted shift close to stop being paperwork. It was piloted for four months at Crunch Fitness in Schenectady, NY. Crunch Fitness Utilities is independent software, so each franchise group decides whether to use it.
Does it replace our member system?
No. Memberships, billing, and check-ins stay where they are. Crunch Fitness Utilities covers the desk work your member system doesn't track.
What does staff need?
A browser. It installs on the desk computer or a phone like an app.
How do trainers log outcomes?
They get a text or email with a private link. One tap logs the result. No account needed.
Who can see our data?
Only people your managers invite. Staff join with an invite code.
How is it priced?
Per club, per month, after the pilot. Multi-club groups get volume pricing.